Status - Open

Description

Role Objective
The Technical Sales Representative is responsible for driving sales; developing relationships with clients and ensuring the growth of the company’s market share in the medical equipment and non-pharmaceutical sector.
This role requires a combination of technical knowledge;strong communication skills and business acumen to achieve sales targets.
Key Responsibilities
1. Sales & Business Development
• Identify and target potential clients and customers
• Promote and sell medical equipment and non-pharmaceutical products to hospitals; pharmacies and other healthcare providers
• Negotiate contracts and pricing agreements in line with company policies
• Meet or exceed sales targets and Key Performance Indicators set by the management in line with our business building blocks
2. Customer Relationship Management
• Maintain regular contact with clients and provide timely responses to inquiries
• Build and sustain long-term partnerships with key stakeholders in the medical industry and influencers
• Conduct follow-ups to ensure customer satisfaction and resolve any issues
3. Product Knowledge & Training
• Stay updated on the latest medical technologies and non-pharmaceutical products
• Conduct product demonstrations and training for customers and healthcare professionals and participate in CMEs
• Provide technical support and troubleshooting assistance as required
4. Market Intelligence & Reporting
• Monitor market trends ;competitor activities and customer needs
• Provide management with regular reports on sales performance;customer feedback and industry developments
• Recommend strategic initiatives to enhance sales and customer engagement.

Education

•Biomedical Engineering Background: A bachelor’s degree/Diploma in biomedical engineering is a must have
This includes understanding medical equipment functionality;underlying technology and clinical applications.
•Technical Proficiency in Medical Equipment: A solid understanding of a wide range of medical equipment
devices and non-pharmaceuticals.
•Knowledge of Medical Infrastructure Experience and understanding of the installation of medical infrastructure particularly medical oxygen plants and hospital piping systems.
•Product Knowledge: The ability to quickly learn and comprehensively understand the technical specifications ;features and benefits of the specific medical equipment and non-pharmaceuticals as well as competitor activity.
•Technical Communication: The capacity to clearly and concisely explain complex technical information to both technical and non-technical audiences.

Experience

•Proven Sales Track Record (Essential): A minimum of 3 years of demonstrable experience in selling medical equipment and non-pharmaceuticals within the Lake Region Economic Block.
This experience should be backed by verifiable data showcasing consistent achievement of sales targets.
•Sales Process Proficiency: A thorough understanding of the sales cycle.
•Relationship Building: Excellent interpersonal and communication skills to build and maintain strong relationships with key stakeholders.
•Negotiation and Persuasion: The ability to effectively negotiate terms and persuade clients of the value proposition of your products.
•Territory Management: Experience in managing a sales territory including planning sales strategies; identifying opportunities and prioritizing activities to maximize sales outcomes.
•Market Knowledge (Lake Region Economic Block): Familiarity with the healthcare landscape; key players; procurement processes and regulatory environment within the Lake Region Economic Block.
•Presentation Skills: The ability to deliver compelling and informative presentations to individuals and groups.

Skills

•Installation Knowledge: Hands-on experience or a strong understanding of the practical aspects of installing medical equipment and infrastructure especially medical oxygen plants and hospital piping systems.
•Network within the Region: Existing relationships with hospitals; clinicians and procurement officers in the Lake Region Economic Block.
•Problem-Solving Skills: The ability to identify and address client needs and challenges effectively.
•Self-Motivation and Goal-Oriented: A proactive and results-driven individual with a strong desire to achieve and exceed sales targets.
•Professionalism and Integrity: Maintaining a high level of professionalism and ethical conduct in all interactions.
•Proficiency in CRM software and Microsoft Office Suite.